Meagan AngelucciCDMP · SHRM-CP M.S. Industrial-Organizational Psychology

The free work
The guide's cover: a woman seen from behind, waiting outside a closed door, under the title.

When the person who did it looks like the victim

How the person who caused the harm ends up looking like the injured party, why it fools fair people, and what to do about it, whatever your role.

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  • 25 pages
  • 3 checklists
  • 11 sources

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Which part is for you

Part 1 explains the pattern, for everyone. Then each reader has a part of their own.

  • If it’s happening to you

    Part 2You keep replaying conversations, looking for what you did wrong. You keep apologising, and it keeps happening.

  • If you handle the complaint

    Part 3You need to tell the difference between someone who was harmed and someone who learned to describe harm.

  • If you lead, govern or hire

    Part 4You need to know why a strong reputation can survive what close colleagues know.