CDMP · SHRM-CP M.S. Industrial-Organizational Psychology
I was writing about psychologically safe disability management before it was a subject.
- Affiliation
Founder, Executive Director and Secretary of NAPSDM. I am not paid for the role.
- Practice
Ten years inside disability management, across five Canadian carrier, benefit and reinsurance firms.
- Fields
Disability management, work and judgement under AI, psychological safety, and design. I build the sites and the tools, not only write about them.
- Position
I am not reporting on any of it from outside it. 24 essays here, and a memoir in progress.
Start hereThe argument in six essays, in order.
The practice
Disability management
For ten years I worked inside disability management at five Canadian carrier, benefit and reinsurance firms. I assessed claims and the evidence behind them, analysed medical and functional information against what a job actually required, planned returns to work, and coordinated between the people in a file who almost never speak to each other directly — the employee, the employer, the treating practitioner, the insurer.
Not a literature I read about the work. A decade of the decisions themselves, made under time pressure and usually without the evidence anyone would have wanted.
Work, judgement & AI
I write about AI and judgement from inside both the claims file and the build — what a model leaves out of a summary, what it quietly decides on your behalf, and what the person who used it is still accountable for afterwards.
And I build to that standard rather than only writing about it. One of the tools I have built answers disability and return-to-work questions and refuses to answer without a citation — not prefers, refuses — because when someone is making a decision about another person’s livelihood a confident guess is worse than no answer. The refusal is the product. Another is built for neurodivergent workers and its daily briefing has to be finishable, so the design’s job is to stop generating.
That is a question about evidence before it is a question about technology, which is why it sits in the same practice as the rest of this and not beside it.
Design
In September 2025 I had never designed anything. Since then I have built ten sites, platforms and portals, and five design systems, each governed by one rule a mark can fail. No formal design training, and the substitution is the whole method: where a trained designer has a trained eye, I have a trained question.
A course would have taught me to look at the page. The master’s taught me to look at the person reading it — so every rule I ship is a named person in a named condition. Someone reading at eleven at night. Someone scanning for the one line that applies to them. A document that will be photocopied twice before it reaches the person it is about.
Why this
Safe to Disclose is a memoir about what work does to the people who tell the truth. I am writing it because I am one of them, and because the thing that happens to those people is the same thing I spent ten years watching happen inside files.
It is in progress and there is no publication date.
How I work
Every claim I publish carries how far I chased its source. Read at source. Located but not re-pulled. Preprint. Unreachable. The declaration travels with the claim, so a sentence quoted out of an evidence pass arrives still carrying the note about how far that citation was checked.
Each essay says the same three things about itself: what it argues, what it is built from, and what it does not establish.
LimitsI am not a psychologist — the protected title in Canada — and I hold an M.S. in Industrial-Organizational Psychology. Nothing I publish is legal advice or clinical opinion. I do not promise outcomes and I do not contradict anyone’s treating practitioner. The scales I am building are in development and are not validated.
What I write about
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